When you own a hot tub from Aquapool Spas, our in-house certified service technicians will take care of it.
Let our experts do the work for you
Whether you decide to pick one of our tailor-made Service Plans or just go for a Single Make Over Service, every service visit goes through the following procedures.
Empty + Refill
Spa water
Spa is emptied, the internal tubes are flushed using high pressure and are refilled with fresh water.
Exterior + Interior
Cleaning
Exterior cabinet, internal shell and thermal cover are cleaned, polished and treated.
Filters + Accessories
Cleaning
Cleaning of filters (with Spa filter cleaner), steps, cover lifter and other HotSpring accessories.
Check + Balance + Sanitize
Water is tested, balanced (pH + Alk) and treated using your preferred sanitizer (Clh, MPS or Salt).
Cover + Cabinet
UV Protection
Thermal cover and cabinet are polished with special UV treatment to extend the life of your Spa.
Component
Check-up + Report
Internal and external components are checked thoroughly and a service report is provided.
Service Plans
(Membership)
We offer a range of different maintenance plans for you to choose from depending on your needs or type of hot tub.
Diamond (FWTR)
For Spas with FreshWater SALT SYSTEM
(any spa size or water capacity)
This plan includes:
- 3 x Service Visits
- Products used during service.
- 10% discount on watercare products.
- 3 x Vanishing Act (Water softener) - value 117€.
- 3 x FreshWater Salt Cartridges - value 300€.
1.200€/yr
(Avg. price 400€/visit)
Make-Over
(Single Service)
Same service, procedures and tasks carried out as any of our Service Plans but on a single service basis or “pay as-you-go”.
Diamond (FWTR)
For Spas with FreshWater SALT SYSTEM
(any spa size or water capacity)
This plan includes:
- 1 x Service Visit
- Products used during service included.
- 1 x Vanishing Act (Water softener) - value 39€.
- 1 x FreshWater Salt Cartridge - value 120€.
500€/visit
(400€/visit with membership)
Concierge
(Fast Service – 1hr)
Only available for clients with an active Service Plan (Membership). These visits can be pre-scheduled on a weekly, bi-weekly or monthly basis.
Concierge
FAST 1HR VISIT for any kind of Spa size or cleaning system with an active service plan:
- Top up water level.
- Analize & check water.
- Top up of watercare products.
- Clean filters, cover & accesories.
- Inspect of Spa & accessories.
This plan includes:
- 1 x Visit (1 hour maximum)
- Products used during service.
95€/visit
Service Request form
Take the next step to having your HotSpring Spa serviced by our in-house service technicians.
Nobody will treat your Spa better than us.
In accordance with the provisions of the European Union General Data Protection Regulation (GDPR) and the Organic Law on Data Protection 3/2018 of December 5, we inform you that the data you provide us will be processed for the purpose of handling and managing contact requests, information requests, and/or inquiries received. The legitimacy of the processing is based on the consent of the data subject. Data will not be transferred to third parties except as required by law. You can exercise your rights of access, rectification, and deletion of data, as well as other rights, as explained in the additional information. You can consult additional and detailed information on data protection by clicking on the PRIVACY POLICY or by sending an email to: [email protected]
