Here you can find a few of the frequently asked questions we receive on a daily basis, so we have produced several quick guides to answer most of them.

If you have any other questions not answered in this section, please visit our support page.

This video briefly explains how to fill your hot tub.

Repeat procedure: Every 4-6 months.

Duration: 3 hours approx. (depending on water pressure and spa size.)

This video briefly explains how to unlock your panel.

Spa models: NXT, Highlife, Limelight & Hot Spot.

Duration: 30 seconds approx.

This video briefly explains how to clean your spa filters.

Repeat procedure: Every 4-6 weeks

Duration: 10-15 minutes

This video briefly explains how to clean your spa cover.

Repeat procedure: Every 8 weeks

Duration: 10-15 minutes

This video briefly explains how to replace / install the Silver ION cartridge in your HotSpring spa.

Repeat procedure: Every 4 months

Duration: 2 minutes

This video briefly shows how we deliver and install a spa.

 

Duration: 4-5 hours approx.